Displaying 17 incidents for the last 90 days
Search Incidents

SEARCH.ALEXANDERSTREET.COM 2024-07-25 21:04:00 UTC

SEARCH.ALEXANDERSTREET.COM20240725210400

Service Disruption

Fixed

Good news - the issue affecting access to search.alexanderstreet.com has been resolved, and access has resumed.

Posted , 2024-07-25 22:46:00 UTC

Identified

We've identified the issue affecting search.alexanderstreet.com and expect access to resume shortly. Thank you for your continued patience.

Posted , 2024-07-25 22:44:00 UTC

Investigating

Currently, a system issue is affecting access to search.alexanderstreet.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-25 21:04:00 UTC

LIBCENTRAL 2024-07-25 18:35:50 UTC

LIBCENTRAL20240725183550

Service Disruption

Fixed

Good news - the issue affecting access to LibCentral has been resolved, and access has resumed.

Posted , 2024-07-25 19:05:00 UTC

Investigating

Currently, a system issue is affecting access to LibCentral. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-25 18:35:50 UTC

RIALTO AP02 2024-07-20 20:49:22 UTC

RIALTO AP0220240720204922

Service Disruption

Fixed

Good news - the issue affecting access to Rialto AP02 has been resolved, and access has resumed.

Posted , 2024-07-20 21:07:54 UTC

Investigating

Currently, a system issue is affecting access to Rialto AP02. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-20 20:49:22 UTC

OASIS.PROQUEST.COM 2024-07-19 07:00:00 UTC

OASIS.PROQUEST.COM20240719070000

Service Disruption

Fixed

Good news - the issue affecting access to oasis.proquest.com has been resolved, and access has resumed.

Posted , 2024-07-19 11:15:00 UTC

Identified

We've identified the issue affecting oasis.proquest.com and expect access to resume shortly. Thank you for your continued patience.

Posted , 2024-07-19 09:00:00 UTC

Investigating

Currently, a system issue is affecting access to oasis.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-19 07:00:00 UTC

PUBLISHER CENTRAL 2024-07-19 06:08:22 UTC

PUBLISHER CENTRAL20240719060822

Service Disruption

Fixed

Good news - the issue affecting access to Publisher Central has been resolved, and access has resumed.

Posted , 2024-07-19 22:36:32 UTC

In Progress

We are continuing to work on resolving the issue affecting Publisher Central. Thank you for your continued patience.

Posted , 2024-07-19 16:55:00 UTC

Identified

We've identified the issue affecting Publisher Central and expect access to resume shortly. Thank you for your continued patience.

Posted , 2024-07-19 16:54:00 UTC

Investigating

Currently, a system issue is affecting access to Publisher Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-19 06:08:22 UTC

EBOOK CENTRAL 2024-07-19 05:51:22 UTC

EBOOK CENTRAL20240719055122

Performance Issues

Fixed

Good news - the issue affecting the performance of Bookshelf on Ebook Central has been resolved, and the product is operating normally.

Posted , 2024-07-19 06:00:49 UTC

Investigating

Currently, a system issue is affecting the performance of Bookshelf on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-19 05:51:22 UTC

OLD LEGACY REFWORKS CR01 2024-07-19 05:31:19 UTC

OLD LEGACY REFWORKS CR0120240719053119

Service Disruption

Fixed

Good news - the issue affecting access to Old Legacy RefWorks CR01 has been resolved, and access has resumed.

Posted , 2024-07-19 21:23:59 UTC

Investigating

Currently, a system issue is affecting access to Old Legacy RefWorks CR01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-19 05:31:19 UTC

LIBCENTRAL 2024-07-19 04:30:00 UTC

LIBCENTRAL20240719043000

Performance Issues

Fixed

Good news - the issue affecting the performance of LibCentral has been resolved, and the product is operating normally.

Posted , 2024-07-19 20:30:00 UTC

In Progress

We are continuing to work on resolving the issue affecting the performance of LibCentral. Thank you for your continued patience.

Posted , 2024-07-19 17:38:00 UTC

In Progress

We are continuing to work on resolving the issue affecting the performance of LibCentral. Thank you for your continued patience.

Posted , 2024-07-19 15:16:00 UTC

Identified

We've identified the issue affecting the performance of LibCentral and expect to resolve it shortly. Thank you for your continued patience.

Posted , 2024-07-19 04:45:00 UTC

Investigating

Currently, a system issue is affecting the performance of LibCentral. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-07-19 04:30:00 UTC

RIALTO NA03 2024-06-05 06:45:53 UTC

RIALTO NA0320240605064553

Service Disruption

Fixed

Good news - the issue affecting access to Rialto NA03 has been resolved, and access has resumed.

Posted , 2024-06-05 06:46:41 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-06-05 06:45:53 UTC

RIALTO NA04 2024-05-23 15:31:42 UTC

RIALTO NA0420240523153142

Service Disruption

No Disruption

You may have received a message that stated that Rialto NA04 was experiencing problems. This message was sent in error - Rialto NA04 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.

Posted , 2024-05-23 16:43:00 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA04. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 15:31:42 UTC

RIALTO NA02 2024-05-23 15:30:07 UTC

RIALTO NA0220240523153007

Service Disruption

No Disruption

You may have received a message that stated that Rialto NA02 was experiencing problems. This message was sent in error - Rialto NA02 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.

Posted , 2024-05-23 16:43:00 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA02. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 15:30:07 UTC

RIALTO NA07 2024-05-23 15:20:22 UTC

RIALTO NA0720240523152022

Service Disruption

No Disruption

You may have received a message that stated that Rialto NA07 was experiencing problems. This message was sent in error - Rialto NA07 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.

Posted , 2024-05-23 16:43:00 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA07. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 15:20:22 UTC

RIALTO EU03 2024-05-23 14:58:47 UTC

RIALTO EU0320240523145847

Service Disruption

No Disruption

You may have received a message that stated that Rialto EU03 was experiencing problems. This message was sent in error - Rialto EU03 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.

Posted , 2024-05-23 16:43:00 UTC

Investigating

Currently, a system issue is affecting access to Rialto EU03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 14:58:47 UTC

RIALTO NA03 2024-05-23 14:58:15 UTC

RIALTO NA0320240523145815

Service Disruption

Fixed

Good news - the issue affecting access to Rialto NA03 has been resolved, and access has resumed.

Posted , 2024-05-23 15:07:37 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 14:58:15 UTC

RIALTO CN01 2024-05-23 14:57:46 UTC

RIALTO CN0120240523145746

Service Disruption

No Disruption

You may have received a message that stated that Rialto CN01 was experiencing problems. This message was sent in error - Rialto CN01 is operating normally and experienced no disruption today. Please disregard it and accept our apologies for any inconvenience.

Posted , 2024-05-23 16:43:00 UTC

Investigating

Currently, a system issue is affecting access to Rialto CN01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 14:57:46 UTC

RIALTO EU00 2024-05-23 14:57:43 UTC

RIALTO EU0020240523145743

Service Disruption

Fixed

Good news - the issue affecting access to Rialto EU00 has been resolved, and access has resumed.

Posted , 2024-05-23 14:57:57 UTC

Investigating

Currently, a system issue is affecting access to Rialto EU00. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-23 14:57:43 UTC

ADMIN.PROQUEST.COM 2024-05-19 12:05:00 UTC

ADMIN.PROQUEST.COM20240519120500

Performance Issues

Fixed

Good news - the issue affecting the performance of usage reporting on admin.proquest.com has been resolved, and the product is operating normally.

Posted , 2024-05-19 19:20:00 UTC

Identified

We've identified the issue affecting the performance of usage reporting on admin.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

Posted , 2024-05-19 16:25:00 UTC

Investigating

Currently, a system issue is affecting the performance of usage reporting on admin.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2024-05-19 12:05:00 UTC