Displaying 12 incidents for the last 90 days
Search Incidents

RIALTO EU01 2025-03-26 16:06:34 UTC

RIALTO EU0120250326160634

Service Disruption


Fixed

Good news - the issue affecting access to Rialto EU01 has been resolved, and access has resumed.

Posted , 2025-03-26 16:51:34 UTC

Investigating

Currently, a system issue is affecting access to Rialto EU01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-26 16:06:34 UTC

SEARCH.ALEXANDERSTREET.COM 2025-03-14 20:17:00 UTC

SEARCH.ALEXANDERSTREET.COM20250314201700

Performance Issues


Fixed

Good news - the issue affecting the performance of search.alexanderstreet.com has been resolved, and the product is operating normally.

Posted , 2025-03-15 08:52:00 UTC

In Progress

We are continuing to work on resolving the issue affecting the performance of search.alexanderstreet.com. Thank you for your continued patience.

Posted , 2025-03-15 08:50:00 UTC

Identified

We've identified the issue affecting the performance of search.alexanderstreet.com and expect to resolve it shortly. Thank you for your continued patience.

Posted , 2025-03-15 08:49:00 UTC

Investigating

Currently, a system issue is affecting the performance of search.alexanderstreet.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-14 20:17:00 UTC

RIALTO NA01 2025-03-09 05:16:47 UTC

RIALTO NA0120250309051647

Service Disruption


Fixed

Good news - the issue affecting access to Rialto NA01 has been resolved, and access has resumed.

Posted , 2025-03-09 05:44:54 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-09 05:16:47 UTC

RIALTO NA91 2025-03-09 05:16:07 UTC

RIALTO NA9120250309051607

Service Disruption


Fixed

Good news - the issue affecting access to Rialto NA91 has been resolved, and access has resumed.

Posted , 2025-03-09 05:45:12 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA91. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-09 05:16:07 UTC

RIALTO NA03 2025-03-09 05:15:56 UTC

RIALTO NA0320250309051556

Service Disruption


Fixed

Good news - the issue affecting access to Rialto NA03 has been resolved, and access has resumed.

Posted , 2025-03-09 05:46:03 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA03. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-09 05:15:56 UTC

OLD LEGACY REFWORKS CR01 2025-03-09 05:14:50 UTC

OLD LEGACY REFWORKS CR0120250309051450

Service Disruption


Fixed

Good news - the issue affecting access to Old Legacy RefWorks CR01 has been resolved, and access has resumed.

Posted , 2025-03-09 05:44:09 UTC

Investigating

Currently, a system issue is affecting access to Old Legacy RefWorks CR01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-09 05:14:50 UTC

RIALTO NA02 2025-03-09 05:14:20 UTC

RIALTO NA0220250309051420

Service Disruption


Fixed

Good news - the issue affecting access to Rialto NA02 has been resolved, and access has resumed.

Posted , 2025-03-09 05:46:36 UTC

Investigating

Currently, a system issue is affecting access to Rialto NA02. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-03-09 05:14:20 UTC

RIALTO AP02 2025-02-25 13:15:53 UTC

RIALTO AP0220250225131553

Service Disruption


Fixed

Good news - the issue affecting access to Rialto AP02 has been resolved, and access has resumed.

Posted , 2025-02-25 13:17:14 UTC

Investigating

Currently, a system issue is affecting access to Rialto AP02. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-02-25 13:15:53 UTC

VIDEO.ALEXANDERSTREET.COM 2025-02-12 15:31:00 UTC

VIDEO.ALEXANDERSTREET.COM20250212153100

Service Disruption


Fixed

Good news - the issue affecting access to video.alexanderstreet.com has been resolved, and access has resumed.

Posted , 2025-02-12 17:02:00 UTC

Identified

We've identified the issue affecting video.alexanderstreet.com and expect access to resume shortly. Thank you for your continued patience.

Posted , 2025-02-12 17:01:00 UTC

Investigating

Currently, a system issue is affecting access to video.alexanderstreet.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-02-12 15:31:00 UTC

SEARCH.ALEXANDERSTREET.COM 2025-02-12 15:30:00 UTC

SEARCH.ALEXANDERSTREET.COM20250212153000

Service Disruption


Fixed

Good news - the issue affecting access to search.alexanderstreet.com has been resolved, and access has resumed.

Posted , 2025-02-12 17:02:00 UTC

Identified

We've identified the issue affecting search.alexanderstreet.com and expect access to resume shortly. Thank you for your continued patience.

Posted , 2025-02-12 17:01:00 UTC

Investigating

Currently, a system issue is affecting access to search.alexanderstreet.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-02-12 15:30:00 UTC

REFWORKS CR01 2025-01-14 12:51:56 UTC

REFWORKS CR0120250114125156

Service Disruption


Fixed

Good news - the issue affecting access to RefWorks CR01 has been resolved, and access has resumed.

Posted , 2025-01-14 13:37:02 UTC

Investigating

Currently, a system issue is affecting access to RefWorks CR01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-01-14 12:51:56 UTC

REFWORKS CR01 2025-01-14 12:07:50 UTC

REFWORKS CR0120250114120750

Service Disruption


Fixed

Good news - the issue affecting access to RefWorks CR01 has been resolved, and access has resumed.

Posted , 2025-01-14 12:17:03 UTC

Investigating

Currently, a system issue is affecting access to RefWorks CR01. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

Posted , 2025-01-14 12:07:50 UTC